Bugs
Complete

Duplicated Charged.

Hi there,

We think there was one package which was included 16 tracking no. and it looks like this one package has been charged 12 times with different main tracking#, please see below,

1Z8339V50326307619

1Z8339V50338606658

1Z8339V50310089948

1Z8339V50336198497

1Z8339V50324779131

1Z8339V50332764579

1Z8339V50321690811

1Z8339V50309398581

1Z8339V50324613854

1Z8339V50304883814

1Z8339V50330741481

1Z8339V50330678925

Can you help us check if these were created by system error? and we kindly request the refund.

Thank you!

1 Comment

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lizhihui·about 1 year ago(edited)

Thank you for bringing this to our attention and providing the tracking numbers. We understand your concern about the multiple charges for what appears to be a single package.

To assist with verifying these charges and addressing your refund request, please reach out to our customer support team via email at support@deftship.com. Our team will review the details of these tracking numbers, check for any potential system errors, and guide you through the next steps to resolve this.

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